Insights

My Athletic Department signed a deal with Spry, now what?

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CS

Signed. Sealed. Delivered.

Your Athletic Department has just signed a deal with Spry and you’re ready to launch your athletic department’s new mission control center. With the help of Spry’s Customer Success team, your Athletic Department will be up and running in no time! So, what happens next?

Let’s Launch Spry! 4 Simple Steps.

Upload your documents

To create your admin, coach, and student-athlete accounts, we’ll need you to supply some basic information. We’ll ask you to securely share:

  1. Roster of admin, coach, and student-athlete information
  2. School logo
  3. Any other important documents you’d like us to load into the Spry platform
Become a Spry expert!

Attend a 30 minute live training session with our Customer Success team to learn the Spry platform. Don’t recall everything you learned? Don’t worry, Spry’s Resource Center, which contains helpful training videos and guides, is available 24/7 to answer any questions you may have. You will also be matched with a dedicated Spry team member who will be able to support all of your needs!

Prepare for launch

Sit back and relax. Spry’s Customer Success team will take it from here! We’ll create your accounts, pre-load all team schedules, build your educational content library and be ready to go live by the date you’ve selected.

Launch Spry!

Our team will launch the Spry platform on your pre-determined date. All student-athletes will be invited to create their accounts. Your athletic department’s mission control center will be live and ready to optimize your workflows, communication, scheduling and more!

So, I’ve launched Spry. Now what?

While we are confident that Spry’s easy-to-use platform will be a hit with your admins, coaches, and student-athletes, our Customer Success team is here every step of the way to provide you with the support you need. Additionally, we will work with your team to schedule on-going CS check-ins to answer questions, discuss product updates, and ensure Spry is meeting all of your expectations!

Meet the CS Team!

Can’t find what you’re looking for or want to speak with our team directly? We can be reached 24/7 at [email protected].

Matt Suchecki Email Signature no contactAlec Golini Email Signature no contact

LYLE ADAMS
Lyle Adams

Spry’s Founder and CEO & NCAA Men’s Soccer Champion

Lyle was a member of the 2007 NCAA Men’s Soccer Championship team at Wake Forest. After embarking on a professional soccer career, Lyle transitioned to the tech industry, where he was one of the first 100 employees at Uber, designing platforms and tools for data consumers. Lyle also holds a Master’s in Sports Management from Columbia University.